Frequently Asked Questions - Payment

No! On Neokala.com payments are accepted only through credit/debit cards(For all customers) and net banking(For Indian customers only).

We are using CC Avenue as our payment processor, who will capture all information on their website directly. As such, Neokala does not store the credit card data in its database. CC Avenue is one of the leading secure gateways for payment processing world wide, it uses 128 bit SSL for processing payments and completely safe.

At Neokala, the payment processor that we are using is C C Avenue.com, which is India's No. 1 payment processor. It uses highly secured 128 bit encryption (which implies that data which goes from user's desktop, to the payment processor, is all encrypted). Our payment processor also uses credit card fraud protection, checks multi-level checks to ensure authentic transactions. All servers are behind firewalls to prevent hacking.

We have two modes of payment: 1. Credit card- Visa, American Express, Discover, Diner's Club. MasterCard is disabled for technical reasons and we will update this site as soon as its available. We apologies for any inconvenience caused. 2. Net Banking- This facility is available to Indian Customers only. You can pay using any bank that provides net banking facility.